This training program is for New Offices that have no existing patient list. We recommend a total of 16 training hours broken into 4 hour intervals (max). Some of the training points your staff will benefit from include:

• Introduction to the LiveDDM interface
• Office Setup (Office Information, Dental Team, Security)
• Patient Management
• Insurance Management
• Appointment Management
• Invoicing
• Charting
• Clinical & Clerical Notes
• Reporting

After several months of daily use with LiveDDM, it is recommended that your office book an Advanced Training session in order to enhance skills and ensure that LiveDDM is being used as effeciently as possibe.

Already using LiveDDM but need to boost your LiveDDM knowledge? The Existing Office training program is perfect for you. Some features of this program include:

• Book in smaller time increments that work for you (i.e.: 2 or 4 hours)
• Pick the subjects that mattter most to you such as Appointment Management or Reporting
• Choose to focus on a single subject such as Invoicing

Whether you are new to LiveDDM or have been using it for a while, there is always the opportunity to learn more. Advanced Training can teach you the additional features that you may have forgotten, or never had the chance to learn originally. This program is great for Office Managers, Hygiene Coordinators, or other staff looking to get the most out of LiveDDM. You can aim to increase your skills on:

• To Do List
• Treatment Planning
• Recall Management

Advanced Training also includes a User Knowledge Checkup to ensure your Dental Team is using LiveDDM as effeciently as possible.